Not able to access team slides in Storyline

Jun 23, 2020

For some reason I can no longer access team slides in Storyline and when I publish a slide to Review 360 it doesn't appear as an option when I try to add a Storyline block in Rise.

The only thing I think that has changed in the last few days is that I was made an admin on the team account ... Anyone have any thoughts as deadlines are loooming!!!

1 Reply
Katie Riggio

Hello Sally,

Thanks for reaching out and I hope this reaches you in time!

Admins don't consume user seats (by default), so you can have as many admins as you'd like. If admins need to manage the team and create content, they'll need to be assigned to a user seat so they can use the Articulate 360 apps.

Because you can access Storyline, it sounds like everything checks out there. I'm opening a support case so that we can communicate more directly.

You'll get an email from me shortly, and we'll work on our next steps from there!

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