I am currently working from home. and it requires me to connect with VPN in order to perform any task and while opening Articulate 360 desktop app. Its telling that me that i am not connected with internet. FYI I am not using the trial version!
Hi Leslie, Is there any update on this issue? As Its affecting my day to day job. I am not able to work on articulate storyline as well..whenever I open storyline it tell me that I am not looged in with articulate 360.
then I am getting an error with 360 as there is no internet connecttion
Oh, no! Did you not receive Amlan's e-mail on 3/26? You may need to check your spam/junk folder.
Here's the reply:
Thanks for reaching out! Please open port 443 and allowlist the domains in the following article for your Articulate 360 apps to work properly. And let me know if you have any questions. I'm happy to help!
3 Replies
Hello Achyut,
Thanks for contacting us and sharing what you are running into when attempting to use your software.
I've opened a case on your behalf and shared these details so that you can work directly with a support engineer to get you back up and running.
Hi Leslie, Is there any update on this issue? As Its affecting my day to day job. I am not able to work on articulate storyline as well..whenever I open storyline it tell me that I am not looged in with articulate 360.
then I am getting an error with 360 as there is no internet connecttion
Please HELP!
Oh, no! Did you not receive Amlan's e-mail on 3/26? You may need to check your spam/junk folder.
Here's the reply:
Thanks for reaching out! Please open port 443 and allowlist the domains in the following article for your Articulate 360 apps to work properly. And let me know if you have any questions. I'm happy to help!
https://www.articulate.com/support/article/Articulate-360-Network-Endpoints
Please let me know if that works well for you or if you need further assistance.
This discussion is closed. You can start a new discussion or contact Articulate Support.