Thank you for reaching out, and I am sorry to hear your colleague is having issues importing a Powerpoint file into Storyline. I have a few questions to help narrow down the problem:
Is this error message happening on a specific file or every time she tries to import from Powerpoint?
A few people with a similar issue have had success by copying the slides from the original presentation into another Powerpoint file before importing them into Storyline. If that doesn't work for her, I'd recommend opening a support case to dig deeper into what is happening.
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Hi, Arjan,
Thank you for reaching out, and I am sorry to hear your colleague is having issues importing a Powerpoint file into Storyline. I have a few questions to help narrow down the problem:
A few people with a similar issue have had success by copying the slides from the original presentation into another Powerpoint file before importing them into Storyline. If that doesn't work for her, I'd recommend opening a support case to dig deeper into what is happening.