Notes and Menu Issue in Player

I'm curious if anyone has every seen this issue before. In a course we've built for a client, we have the Menu and the Notes tab.

If I click the next button while on the "Notes" tab, the Menu shows up but the tab doesn't switch over. After that, I can no longer view the notes: no matter which tab I have selected it shows the Menu.

Thanks for your help!

Nick

5 Replies
Ashley Terwilliger

Hi Nick,

Is this happening in every Storyline file or just one? The first thing to try, is if it's only one Storyline file import it into a new project.  If it's happening with every file, you may want to conduct a repair of your Storyline software and of course you're always welcome to connect with our Support team. 

Leslie McKerchie

Hi Elena, 

Thanks for letting us know that you're having trouble viewing the notes in your course.

With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.