Notes/Transcript Formatting Issues

Aug 01, 2017

I am having issues with the formatting sticking under Notes. For some reason, the formatting is available when viewing the course in Chrome. Unfortunately, it doesn't appear in Firefox and Internet Explorer. Any ideas on solving this issue? Thanks. 

2 Replies
Ali Goulet

Hey Ladd!

Hmm, definitely strange-- I'm happy to help investigate this with you!

I have a few questions to start with here:

  1. What version of Storyline are you using?
  2. Are you running the latest update for your version?
  3. Can you share your unpublished .story project file here so I can take a look? You can add it as an attachment right to a comment.

Thanks for letting us know you're hitting this- I'm sorry if it's causing headaches!

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