"O:\ drive" versus "\\dom1.ad.sys" drive : Videos don't play?

May 23, 2013

Hi there,

I store and launch an Articulate Storyline presentation from the following drive, and flash videos work:

O:\TS\Lectures\Restricted\Topic1 output\story.html

After that, i launch the exact same presentation from the following link, and flash videos don't work:

\\dom1.ad.sys\dfsb10002\TS\Lectures\Restricted\Topic1 output\story.html

Why is that?

Manu

2 Replies
Christine Hendrickson

Hi Manu,

When modifying or working on a project, you'll want to work on your main hard drive (typically the C: drive):

  • Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 
  • You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
  • Avoid using special characters, accents or symbols in your file names (this includes spaces and underscores).

Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.

However, it looks like you're trying to view published output files. That could be another reason why the Flash videos aren't playing.

If you view published Storyline content on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail.

To properly test your published content and share it with others, upload it to the environment for which it was published:

Publishing and sharing Storyline content

Thanks!

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