One word from a text box is not visible when using Firefox. It is visible when using Chrome or Edge.
I'm hoping I can get some quick help. I have a pending deadline today, and I'm needing to get this issue resolved as soon as possible :)
On the first slide of my Storyline project, I have a single text box with four words in it. The first three words "Patient Experience Spectrum" are black, and the fourth word "Workshop" is blue and a heavier font weight. Again, this is one single text box, with a different color/weight applied to the last word.
I've output my project for Web using HTML-only formatting. Everything looks correct in Chrome and Microsoft Edge and I see all four words. But when I view the project in Firefox, the word "Workshop" is missing. Gone, not there at all. The first three black words are there, but that fourth word is missing. When I view the .story file in Chrome and Edge, all four words show up perfectly.
Any insights into why a single word from my text box isn't showing up in Firefox? I'm attaching the packaged Web Published folder below.
Cheers and thank you for your help with this.