Opening Projects Created in older versions of Storyline

Apr 30, 2015

Has anyone else come across an issue with opening a "story" that was created in a previous version of storyline? I downloaded the newest version, as per the prompt that appeared when I opened Articulate, and I can't open any of my previous projects to edit them!

20 Replies
Katie Riggio

Hi there, Kristine!

This discussion is a bit older, so let's make sure you get the most up-to-date guidance. A quick clarifying question:

  • Do you see an error that reads, "This project is invalid or corrupt and cannot be opened. It may have been created in an earlier version of Storyline."
  • Or, are you hitting a snag when trying to upgrade a course?

If the former, here are a few tactics for us to try: 

  1. Close, Copy, Rename, and Import: Close Storyline and create a copy of the file. Rename the copy and save it to your desktop. Then, follow these steps to import the slides into a new Storyline file.
  2. Temp FolderTry these steps to check your temp folder to see if there's an earlier version of the file.

If the latter, here are the steps to upgrade a course to Storyline 360. Let me know what happens during the process! 

Charles McHenry

I am having the same issue. After a Storyline 360 update, the story I have been working on for over a month is "invalid or corrupt". I searched this folder (%appdata%\Articulate\Storyline) but the story was not there. I've tried renaming the storyline file. No luck. I tried creating a copy and opening that up. No luck. I tried importing the story into a new project. No luck. Can anyone assist?

Luciana Piazza

Hi Cameron, 

Sorry to hear you're running into this snag. I'm happy to help!

I have a few questions in order to better assist you:

  1. What version of Storyline are you utilizing?
  2. Would you be able to share the .story file that you are having difficulty opening? 

If you'd rather have us take a look at your file privately, we'd be happy to discuss this within a support case. 

Please let us know if you have any other questions!

Steven Benassi

Hi Julie!

Thanks for reaching out! It sounds like you are also experiencing issues while opening a course that was created in an earlier version of Storyline 360? I'd be happy to help!

Have you tried troubleshooting your file with the tactics my colleague, Katie, shared in her reply above?

Give them a try, and if you're still running into issues, you can attach your file here or privately in a support case, and our team would be happy to offer some guidance.

Looking forward to hearing from you!