Page stays blank after closing lightbox slide

May 24, 2019

Hi guys,

I am running in a problem with Lightbox slides. Whenever I close a lightbox slide the page after stays blank. The lightbox slide contains a text entry which is visible on the page after closing. After closing the lightbox the previous and next buttons are still available but the rest of the page is blank. When refreshing the page the lightbox text entry is filled.

The course can be viewed at:

http://ondile-media.nl/Storyline/15-serie/15-037/Module/story_html5.html

This happens at section H page 15/23. All fields of the notition are lightbox slides. You can freely navigate throughout the assignment with the vorige (previous) and volgende (next) button. 

The course size is pretty big so I created a downloadlink at:

https://we.tl/t-voOUrJFfYU 

We are using SL2.

Cheers!

1 Reply
Ashley Terwilliger-Pollard

Hi Shane,

Thanks for sharing both those links, that's quite the course setup! 

I saw what you described, but only did it appear blank when I entered text and pressed the button to submit it. If I clicked outside the text entry and closed the lightbox, the text variable was adjusted and things displayed normally. So I narrowed it down to that button, but I couldn't spot anything else with it, so I'm going to engage the help of our Support Engineers! I opened a case for you, so you'll hear from them via email once they've tested further. 

I'll follow along too, I'm curious what that pesky button is up to! 

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