I have included a PDF in my Storyline files for quite a while. But for some reason, I now get an access denied message. Can someone tell me why this is happening? Is there a new setting I need to enable?
The file name I used for the PDF started with punctuation. Once I got rid of that punctuation, my PDF showed the way it was supposed to. I hope that helps you too!
I appreciate you popping back in and sharing your solution, Michelle!
Let us know if Michelle's fix works for you, Teresa. If not, can you confirm if this is how you linked the PDF to your course? This will help clue us in on the cause of the error message for you!
3 Replies
I have the same issue...
Hi Teresa,
The file name I used for the PDF started with punctuation. Once I got rid of that punctuation, my PDF showed the way it was supposed to. I hope that helps you too!
Hello all!
I appreciate you popping back in and sharing your solution, Michelle!
Let us know if Michelle's fix works for you, Teresa. If not, can you confirm if this is how you linked the PDF to your course? This will help clue us in on the cause of the error message for you!