Picture quality in 360

Dec 05, 2020

Hi 

I have created some assets for my course in Illustrator and they are all crisp and clear, but when I put them into Storyline the quality is terrible (screen shot attached).

I have read on here to use PNG and to import the pictures much larger than requires and reduce the size, so I have done this and the result it less than good.

Am i missing something here or is it just better to create the assests actually in Storyline? 

1 Reply
Katie Riggio

Good morning, Steven!

Thanks for sharing a visual. I agree that the icons look distorted, and I want to help you find a fix!

First, we have these best practices for working with media in Storyline: 

Next Step: Are you comfortable with sharing the asset files from your screenshot? It'll help us look into the quality, and we'll delete them from our machines after.