We are running a course via an LMS that works fine on most systems, but I have been receiving some complaints from students that describe the following:
[background info: most of the content is in the form of a long video, during which, some graphics/buttons will appear.]
Video is not playing, yet the user still sees the buttons & such popping up.
I will gather these user's PC/Browser specs, but any ideas what the problem could be?
1 Reply
Hi Erez!
I would be interested to know if you could reproduce and if the users were viewing in a supported environment as defined here.
We have some information regarding video playback below, but I'm not sure that it's applicable to what you are describing:
If videos don't play in your published output, see this article for reasons and solutions.
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