Player dialogue will not open after menu change
Sep 10, 2013
Hi:
I have just imported a PPTX file into SL and barely started working on the content.
I opened the player dialogue and adjusted the menu, rearranging slides in the process (specifically moving 1.4 before 1.3).
I then saved and closed the player dialogue.
Next, I dragged one slide (1.4 to become 1.3 - which it currently is in the Story view).
Finally, I tried to open the player dialogue again and received the following message:
"It is strongly recommended that you close any unneeded applications and save your project."
I click the OK button and the dialogue closes.
I click the Save button and try to open the player dialogue again.
Nothing happens (no dialogue box - nothing).
I restart my PC and get the same results, the player dialogue never opens.
This has happened a few times in the past to all 3 of our SL installations and the results were us having to start from scratch again or import the story into a new project.
Any issue such as this is confusing and concerning.
I uploaded the story for investigation referencing this forum entry. Case Number: 00355442
1 Reply
Good Afternoon, Dennis.
Thanks for opening a Case. I see that Miker has taken ownership. We've seen some issues like this before, and if your file is repairable, I know that Miker has the tools and the ability to make it happen. I'll follow along as well.
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