Player frame - how to remove the light grey 20 pixel border all round

Help...

I have adjusted Base > Main Background, Base > Main Border and Base > Slide Background all to 100% transparent and made the Page Background white but I still have the light grey border around that I need to either make transparent or white to blend into my LMS background.

If I can't do through player options is there a way to adjust the published output and if so, can someone tell me how to do that.

Thanks everyone

 

 

14 Replies
Ashley Terwilliger

Thanks Wendy for sharing the player set up. I see the same behavior in your file, and after seeing that I did a bit more digging in reports filed with our QA team. It seems that this has been reported, and that the grey border you're seeing appears in the preview - but it seems that publishing it allows you to see it as expected. Please use that workaround in the meantime while we wait for additional updates from our QA Team - and I've linked this thread to that report so that I can share updates here. 

Rahul ISL

Hi Ashley, is there a way to altogether remove that border? While it is okay to make i transparent for desktop viewing, it is not so good for mobile devices as I am losing some canvas, as well as it  opens up like a window within the browser (a window in a window). Let me know if there is a way around this - any html code changes?

Thanks, Rahul