Player makes SL crash while generating preview or publishing course
Oct 29, 2019
Hi, I have a project that I translated into Japanese. To do this, I exported an XLF, translated it, and imported the XML into the same file from which the XLF was generated.
This all worked great but when I try to modify the player to Japanese or any other player modifications, I'm unable to preview or publish without SL crashing when it's writing the player. If I cut and paste each of the slides into a new project, I can preview until I make any changes to the player or if the file is open too long then it crashes during preview/publish. I'm using an newest updated SL version running from my client.
Our team ran the project on several local machines with the same result. I ran visual studio and it says there's a multi-language issue. This happens regardless of whether I use Japanese in the player. What am I doing wrong? Can you send me the proper player settings for Japanese?
2 Replies
Hi Stacy,
I would recommend to contact the support directly and send them your file if you can.
Regards
Susi
Hello Stacy and welcome to E-Learning Heroes :)
I took a look and see that you reached out with a similar issue a few weeks ago.
I'm going to share this additional information with Robert so that you can continue working with him.
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