On the Player I’ve selected the Seekbar to enable the user to pause the audio. The user can now pause the audio but is not able to replay or fast forward the audio using the Seekbar. Is there a way to enable the seekbar to replay and fast-forward the audio on the slide?
Hi Phyllis - Do you have the Seekbar enabled and set to allow the user to drag the seekbar? This tutorial should assist with this setup if needed. If you need us to take a peek, feel free to share the .story file.
Would you be able to share the .story file here. You can attach via the 'Add Attachment' button in the bottom left of the reply window. If you need to share privately, you can do so here.
when I published the course the seek bar worked properly!!! I was able to pause, restart, and move the player head further down the audio track. Thanks
I'm using SL3 and when I click inside the seek bar to move the audio forward, the audio doesn't actually move forward - it just keeps playing as normal. If I click behind the bar to replay a portion, the audio just keeps moving forward as though I haven't clicked anything.
I do not have the latest update to SL3 - I don't have the authorization to download or update any software in my company so I have put in a request to have this done for me.
The seekbar is set to "Allow user to drag seekbar."
I have a variable "audiocompleted" set to false and a trigger set to play the audio when the variable is false. Then I have a second trigger to change the variable to true when the audio completes. This was the only way I found to set it up so that the audio didn't start over and play again when the user revisits that particular slide (they revisit this slide after each scene of the course to click on another tab).
I think my issue has something to do with the variables or triggers. For example, before I created the variable and triggers, the audio line of the timeline showed the "sound waves" and after I set the variable and triggers, the audio line of the timeline simply says the word "recorded."
When it shows the sound waves, I could skip around in the audio and it acted like I expected but when the audio line simply says "recorded" the audio doesn't skip around even though the animations on the screen do.
Instead of using variables and triggers, could you adjust the slide properties to "Resume saved state"? This would prevent the slide from starting over and the audio from replaying when a user revisits a slide.
If you can share a sample slide with me so I can take a closer look, that would be really helpful!
Hi again Becky! I just replied to your email and sent you an updated file to review.
The bug that was affecting your file happens when you're using a Play Media trigger to play an audio file. Check out the updated file I sent, and let me know if that workaround will work for you.
As soon as this bug is fixed, I'll let you know here!
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Btw I'm using Storyline 360.
Hi Phyllis - Do you have the Seekbar enabled and set to allow the user to drag the seekbar? This tutorial should assist with this setup if needed. If you need us to take a peek, feel free to share the .story file.
Yes I do have it set up to allow user to drag the seekbar, which I can do but the audio doesn't track with moving the seekbar
Would you be able to share the .story file here. You can attach via the 'Add Attachment' button in the bottom left of the reply window. If you need to share privately, you can do so here.
when I published the course the seek bar worked properly!!! I was able to pause, restart, and move the player head further down the audio track. Thanks
Well that is good news Phyllis :) Thanks for the update!
I'm using SL3 and when I click inside the seek bar to move the audio forward, the audio doesn't actually move forward - it just keeps playing as normal. If I click behind the bar to replay a portion, the audio just keeps moving forward as though I haven't clicked anything.
Hi there Becky,
Happy to help you sort this out, and I have a few questions to start!
Hi Alyssa,
I do not have the latest update to SL3 - I don't have the authorization to download or update any software in my company so I have put in a request to have this done for me.
The seekbar is set to "Allow user to drag seekbar."
I have a variable "audiocompleted" set to false and a trigger set to play the audio when the variable is false. Then I have a second trigger to change the variable to true when the audio completes. This was the only way I found to set it up so that the audio didn't start over and play again when the user revisits that particular slide (they revisit this slide after each scene of the course to click on another tab).
I think my issue has something to do with the variables or triggers. For example, before I created the variable and triggers, the audio line of the timeline showed the "sound waves" and after I set the variable and triggers, the audio line of the timeline simply says the word "recorded."
When it shows the sound waves, I could skip around in the audio and it acted like I expected but when the audio line simply says "recorded" the audio doesn't skip around even though the animations on the screen do.
Hi Becky,
Instead of using variables and triggers, could you adjust the slide properties to "Resume saved state"? This would prevent the slide from starting over and the audio from replaying when a user revisits a slide.
If you can share a sample slide with me so I can take a closer look, that would be really helpful!
I tried the resume to saved state and it didn't work. I'll try to clean up a simple version with only a couple of slides to post here.
I have tried 3 times now to reply with an upload of the attachment and keep getting a "server hang up" error. I'll try again later.
Oh no, Becky! So sorry about that. If you're still having trouble, try uploading your file here. It will come directly to me through that link.
I've got your file, Becky! Thanks for sending it over. I'll pop back in as soon as I've tested it and have more to share!
Hi again Becky! I just replied to your email and sent you an updated file to review.
The bug that was affecting your file happens when you're using a Play Media trigger to play an audio file. Check out the updated file I sent, and let me know if that workaround will work for you.
As soon as this bug is fixed, I'll let you know here!
Thank you so much!!
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