player trigger when user clicks next button not working

Sep 03, 2013

I have set up timing in my slides, with Player Trigger 'jump to next slide when user clicks next button.'  I have made sure there are no Slide Trigger 'jump to next slide when timeline ends' or other similar trigger on these slides.  However when I preview or publish, the slides just flash through quickly on the player with no time to view the materials or the interactions.  How do I get the timing to work?

10 Replies
Martha Bowen

I have made sure that each slide has slide properties Advance By User and a player trigger to advance to next slide when user clicks next button.  I am still getting the presentation in super fast forward mode when I preview or publish, allowing for no interaction except at one slide.

I am using Storyline on Windows 8.  I tried creating a new file with the same settings as above, and did not reproduce the problem.  I tried importing the 'broken' slides into a new presentation and got the same issue. 

Ashley Terwilliger-Pollard

Hi Martha, 

Since you were able to create a new file and not encounter the problem, but import the broken slides into a new presentation and have the same issues, it sounds like this Storyline file has experienced some corruption. When working in Storyline, you'll want to follow these best practices to prevent file corruption:

  • Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 
  • You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
  • Avoid using special characters, accents or symbols in your file names (this includes spaces and underscores).
Christine Hendrickson

Hi Graham,

Without a little more information, or without seeing the project, it's difficult to say what's happening. 

It could be the trigger for the "Next" button is missing, not firing properly, or in the wrong order on the slide (if you have other player triggers). 

Are you able to share your .story file, so we can take a look? You should be able to attach the file by using the small paperclip icon above your response. Please keep in mind that if the file is too large, it may not attach to the thread. Please let me know if this is the case, or if you would prefer to share the file privately.


Harri S

Hi Guys,

I know this sounds like a bit of a dumb suggestion, but sometimes things slip through the net when we're working on projects.

Have the affected slides definitely got a 'next' slide to jump to? If they're at the end of a scene the trigger won't work because SL doesn't know which slide is next, you'll have to edit it the say jump to slide X when user clicks. (editing the triggers to say which slide to jump to might be an idea for trouble shooting anyways)

Hope this helps


Ralf  Baum

Hi Harri,

very good point. A non-working standard trigger has usually two reasons:

a) It is the end of the scene and Storyline has no "next slide"

b) Especially in Previews: You can only jump to slides that are inside the range of the preview. If you start a preview only of scene 1 you cannot jump to slide 4 of scene 2. Then a preview of the complete project could help.

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