PowerPoint and Storyline Audio

I am trying to help a coworker convert her 250 slide PPTX presentation into Storyline. She has recorded audio on each slide in PowerPoint and when I import the PPT project into SL I get all of the slides but none of the audio. Originally we were pulling the files from a shared network drive but I saw a previous post where someone said this can cause some issues. So I saved a local copy of the PPT onto my computer and when I played it in PPT the audio worked fine. When I bring it into SL there is no audio on the timeline.

Any thoughts?

4 Replies
Rob Morgan

I went back to PPT and imported a sound file from my computer into PPT and then imported that into SL and it brought the audio with it. However, if I record narration from within PPT and import that into SL it will bring the slide but not the audio. If my coworker had not already recorded the narration for all 250 of her slides I would have suggested that she record the narration within SL but since it is already in PPT I need to bring it over to SL with the slides.

Christine Hendrickson

Hi Rob,

Do you have access to the audio files? Please keep in mind that importing from PowerPoint is not a one-to-one conversion. If you're importing a PowerPoint file that includes Articulate Presenter resources (such as audio), be sure that the PPTA file is located in the same folder as the PowerPoint file.  Otherwise, Storyline will be able to import only the PowerPoint slides but not the corresponding Articulate Presenter resources. (Articulate Presenter does not need to be installed to import PowerPoint / Presenter content.)

You might want to check the file names of the project and audio. Are there any spaces or special characters in any of the file names? That could cause a problem.

I know you're already working locally with the file, but here's some additional information that may help:

  • Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 
  • You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
  • Avoid using special characters, accents or symbols in your file names (this includes spaces and underscores).

Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.

Here's another article that might get this working for you:

Error: Failed to Import PowerPoint Presentation

While you're not receiving that error, the suggestions may help with puling over the audio.

Let me know how it goes.


Rob Morgan


Thanks for the response. I had googled the issue and tried a lot of the steps I had seen in previous posts where others had the same issue but I could not get it to work. To answer your bullet points:

  • The file was originally on a network drive but I had pulled it off and placed it on my desktop when I saw a prior post suggesting that option.
  • The file name is test.pptx
  • There are no special characters in the file name

She was not using presenter on her computer to do any of the work in powerpoint it was just a ppt slide with voice narration recorded. There is not a PPTA file since she was not using Presenter.

Any other suggestions? I tried to recreate the error by opening up a new PPT and recording and importing audio to some slides. On the audio that I recorded I was not able to pull that into SL. On the audio that I imported into PPT I was able to get in SL when I imported the files.

Christine Hendrickson

Hi Rob,

I'm afraid I don't have any other suggestions. Unless you could pull the project into Presenter.

If you'd like, you're welcome to ask our support team for some suggestions as well. Maybe there's a way to pull all of the media/audio into the project using another method, or recreate/import it into a Presenter file.

I hope it works out, Rob. Please keep me updated!

Thanks! :)