I am having major issues with a preview of a scene where I have included back buttons that jump to the previous slide. On some of them, when you click on the back button during the middle of a slide, it goes back to the previous slide, but when to get the next slide, it starts in the middle of it (where they left off) instead of at the beginning. I do not know why this is happening.
Anyone experience this before? What could be the cause?
Thanks for describing what you see in your course.
I'd double check the revisit slide properties. It sounds like it may be set to 'Resume Saved State'.
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
6 Replies
Hi Jen,
Thanks for describing what you see in your course.
I'd double check the revisit slide properties. It sounds like it may be set to 'Resume Saved State'.
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
Hi Leslie-
They are all set to "Automatically Decide" on the When Revisiting option. Should they be set to "Reset to Initial State."
I can upload the file to the link above if you feel you would still like to see it. Thank you so much!!
Jen
P.S. - I can't find a place to upload on the link you shared above. :)
Hey Jen,
Are you seeing the form when you click the link? If so, fill that out then click Upload File at the bottom.
If you can share it here in the forums, just use the 'Add Attachment' option in the bottom of the Reply window.
It didn't have the Add Attachment when I clicked on it the first few times. It finally worked and I have uploaded my Storyline.
Thanks, Jen.
I'm taking a look now and will reply back to you via your support case.
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