Preview problems in Parallels Desktop for Mac

Sep 05, 2012

Just started using Storyline on Macbook using Parallels Desktop for Mac. I opened an Articulate project file (*.story) that I created on a PC and it opens ok, but but I try to preview it the player opens but not slides appear.

If I minimise, then maximise the window I see the slide that I am previewing, but it still doesn't work, The next and previous buttons don't do anything, and neither does the menu.

6 Replies
Brian Batt

Hi Malcolm,

First, make sure that you have the 32 bit version of Internet Explorer installed.  Then, open up IE & install the Flash Player.  After that, restart your system, launch Storyline, & try the preview again.  I don't have any problems previewing basic slides in Storyline with the Windows 8 Preview.  Thus, if you continue to have problems, the issue must be on the Parallels side.

This discussion is closed. You can start a new discussion or contact Articulate Support.