Every time I go to "preview this slide," it is completely black, besides the player. I was previewing just fine an hour ago before I did the most recent update. I've tried other courses I've made and they are all doing the same thing.
hide objects on the slide and then add them back in one at a time, preview, this way you find what is stopping the preview. It maybe text or a corrupted image.
We are happy to take a look at the project to see where the corrupted element is. Would you mind sharing a file with us by uploading the .story file to this secure upload link?
4 Replies
hide objects on the slide and then add them back in one at a time, preview, this way you find what is stopping the preview. It maybe text or a corrupted image.
Hi Phil,
It is happening with every slide, even with older courses I have created. Is there a specific slide I need to do this with?
Hi Farrah!
We are happy to take a look at the project to see where the corrupted element is. Would you mind sharing a file with us by uploading the .story file to this secure upload link?
Sorry didnt see the reply, if it is everyslide then is maybe something on the slide master