I can't figure out why the previous button is going back to the layer and not the slide. This only occurs on the following slide below. The file is attached. Any help would be greatly appreciated.
Hi Wendy, thanks for your response. Here is what I have below. Do I need to do this in order for this layer not to show when clicking previous? The strange thing is all the layer settings are the same so not sure why it's only happening on the one layer.
Thanks for sharing your file and allowing us to take a look, but I'm seeing a layer upon return to any slide, so I'm not understanding what you are reporting. Could you walk me through the steps to re-create.
I did a short screen recording (no audio) to show what I'm seeing.
Hello Leslie, thanks for responding and thanks for the recording. This course forces users to check all boxes before being able to proceed to the next screen. The next button has a trigger to only move forward if the state of the checkbox is visited. If a user attempts to click next without checking all boxes there is a trigger for the layer to appear reminding them to check all boxes. If a user needs to go back for any reason to the checklist they can use the previous button. Hitting the previous button should only take users to the checklist base layer - not the slide layer.
Also Leslie, the slide layer seems to only appear when hitting previous on the third checklist slide to go back to the second checklist slide. I hope this helps.
When you say 'showing the slide layer', please keep in mind that all of the following, on Slide 1.2 for example, are layers. Perhaps we are not communicating well.
I just reviewed your file - thank you. The issue with 'resetting to initial state' is the checkboxes go away. I am only allowing them to go back to the previous screen to print a job aid they may have forgotten to print but I don't want to uncheck boxes that were previously checked.
the strange thing with my original file is the previous button returns to the other slides without showing the lightbox slide layer EXCEPT when it comes to going back from the slide shown below.
Sorry for the confusion, it's a hard thing to explain. I did view your second file and I see that it seemed to work properly for the slide you adjusted. I also saw you changed it to 'resume saved state' Unfortunately, I don't use variables so I will need to read more about them because I have no clue how you created the variables but thank you for your assistance. I appreciate it.
17 Replies
Hi Bonita
do you have a trigger to hide the slide layer or have the option on the layer to hide when timeline ends?
Hi Wendy, thanks for your response. Here is what I have below. Do I need to do this in order for this layer not to show when clicking previous? The strange thing is all the layer settings are the same so not sure why it's only happening on the one layer.
Wendy, I tried hiding slide layer when timeline finishes and it is still appearing when I click previous
Just saw this old post on the discussion board. I'll try this and see what happens.
Phil Mayor
HERO
3 years ago
set the slide to resume saved state or initial state end this will sort itself out, automatically decide often causes errors when hitting previous
Tried what Phil suggested but still no luck.
Hi Bonita!
Thanks for sharing your file and allowing us to take a look, but I'm seeing a layer upon return to any slide, so I'm not understanding what you are reporting. Could you walk me through the steps to re-create.
I did a short screen recording (no audio) to show what I'm seeing.
Hello Leslie, thanks for responding and thanks for the recording. This course forces users to check all boxes before being able to proceed to the next screen. The next button has a trigger to only move forward if the state of the checkbox is visited. If a user attempts to click next without checking all boxes there is a trigger for the layer to appear reminding them to check all boxes. If a user needs to go back for any reason to the checklist they can use the previous button. Hitting the previous button should only take users to the checklist base layer - not the slide layer.
Also Leslie, the slide layer seems to only appear when hitting previous on the third checklist slide to go back to the second checklist slide. I hope this helps.
This post was removed by the author
Thanks for the additional details Bonita. In that case, you need to have the slide properties set to 'reset to initial state'. Updated file attached.
Hi Bonita! I saw your response prior to removal.
When you say 'showing the slide layer', please keep in mind that all of the following, on Slide 1.2 for example, are layers. Perhaps we are not communicating well.
Sorry about that, I meant the lightbox slide layer
Gotcha. It's still a layer like the others. Let me know how the file I shared above works for you :)
I just reviewed your file - thank you. The issue with 'resetting to initial state' is the checkboxes go away. I am only allowing them to go back to the previous screen to print a job aid they may have forgotten to print but I don't want to uncheck boxes that were previously checked.
the strange thing with my original file is the previous button returns to the other slides without showing the lightbox slide layer EXCEPT when it comes to going back from the slide shown below.
That's what I feared Bonita :) No worries, you just need variables.
I updated Slide 1.3 only so you could see how to build/adjust your other slides. I think this is what you are looking for.
Hi Bonita!
That's what I was sharing in my video - it didn't go back to the base layer slide with the checklist - it was still showing layers.
Sorry for the confusion, it's a hard thing to explain. I did view your second file and I see that it seemed to work properly for the slide you adjusted. I also saw you changed it to 'resume saved state' Unfortunately, I don't use variables so I will need to read more about them because I have no clue how you created the variables but thank you for your assistance. I appreciate it.
No problem Bonita! Perhaps this tutorial will assist as well. They are the toughest to learn and I won't claim to have mastered them :)
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