I have upgraded my SL2 file to 360. But after that i am not able to drag and drop the correct option with the right match. When i select the option with click it shows option is selected but do not match and keep on moving with the cursor. For your reference, i have attached the screenshot and Storyline file. Please update me on same as soon as possible.
not sure why you had all those triggers on the quiz slide - once you have the matches in the form view you don't need to create individual triggers you only need the 'Submit interaction'. There was one trigger that wouldn't delete - I rebuilt the quiz and it's working as expected without all the triggers.
See attached video
Sorry if I misunderstood what you are trying to do.
I know that there is no issue in SL360 "matching Drag and drop". My point is when i am upgrading SL2 file to SL360 then i am facing problem. We have number of production files in which we cannot remove/delete triggers. We have upgraded few other files also which are working perfectly fine apart from "Matching Drag and Drop".
Thank you for sharing your file with us. This is definitely not expected behavior for a file upgraded from SL2 to SL360, so I'd want our support engineers to take a closer look. Please let me know your case number if you decide to open a case so I can follow along and share updates here.
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Hi Rachna
not sure why you had all those triggers on the quiz slide - once you have the matches in the form view you don't need to create individual triggers you only need the 'Submit interaction'. There was one trigger that wouldn't delete - I rebuilt the quiz and it's working as expected without all the triggers.
See attached video
Sorry if I misunderstood what you are trying to do.
Hi Farmer
Thank you for time and effort.
Yes, you have understood my issue at some extent.
I know that there is no issue in SL360 "matching Drag and drop". My point is when i am upgrading SL2 file to SL360 then i am facing problem. We have number of production files in which we cannot remove/delete triggers. We have upgraded few other files also which are working perfectly fine apart from "Matching Drag and Drop".
Please guide me on same !
Hi Rachna
if it is an upgrade issue I recommend you submit a case with Articulate engineers and get them to help you troubleshoot both files. Good luck,
Hi Rachna,
Thank you for sharing your file with us. This is definitely not expected behavior for a file upgraded from SL2 to SL360, so I'd want our support engineers to take a closer look. Please let me know your case number if you decide to open a case so I can follow along and share updates here.
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