Problem with close lightbox icon on 4K-screen
Feb 26, 2018
By
Chris Dorna
Since I have a new monitor (HD -> 4K) the icons on lightboxes are misshapen in the SL Editor and in the html-output.
I am on SL360
How can this be fixed?
Feb 26, 2018
Since I have a new monitor (HD -> 4K) the icons on lightboxes are misshapen in the SL Editor and in the html-output.
I am on SL360
How can this be fixed?
5 Replies
The problem is even worse!
After connecting my old monitor (1920 x 1080) and restarting the system the lightbox is much too small. It seems that the monitor resolution affects the SL-project file. In this project we work on differnt workstations with different monitors. This behavior may not happen
HELP!
Exactly the same. Wrong size and distored close button
Hi Chris,
What's the display settings you're using for each monitor? Are you set at 100% or above? I'd like to try and replicate what you're seeing.
Hi Ashley,
Articulate Support has examined the problem and it seems that the Storyline Player got corrupted (perhaps when the project was resized). We have good hope that we can fix the problem by importing all the slides to an fresh project.
Thanks for that update, Chris! I'm happy to hear it sounds like an easy fix.
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