I'm currently struggling with a somewhat strange issue. I drew up a small menu, and once you hover over an icon, it takes you to a certain slide. Now, I have the states and triggers set to when you hover over the icon, it changes to let the users know they visited that area. The odd part is that it works perfectly well when I preview the slide, but when I preview the whole project, the trigger that changes the icon's state doesn't work. Any ideas as to how I can solve this?
Hi Bob! Thanks for reaching out here. Would you mind sharing your project file (or even just a few slides) so I can take a look at the triggers and states you set up? That might help me pinpoint the issue.
The way the triggers are set up, the jump to the slide occurs,and that cuts off the rest of the hover triggers. The trigger to change the state is never executed. Changing the order of those two triggers might solve the problem on a short-term basis, but there is a more subtle problem.
If an object has a state named Visited, there are built-in triggers that come with it. They change to the Visited state when a user clicks on the object. If the hover makes the change to the Visited state, you run the risk of the built-in Hover and Visited triggers conflicting with your triggers. A safer method is to use a variable that changes when the user finished the target page, and resets the state when they return to the contents page.
To further avoid danger of conflicts, It is best to custom state names with custom states.
Check out the attached version of your file. I put in a variable, and the triggers to make it function. I copied the Visited state and changed its name to Completed.
Thanks so much Walt! I'm barely starting to scratch the surface regarding all the little things that Storyline offers, so I guess I should start learning how to use variables. Again, thank you for your help!!
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Hi Bob! Thanks for reaching out here. Would you mind sharing your project file (or even just a few slides) so I can take a look at the triggers and states you set up? That might help me pinpoint the issue.
No problem Alyssa, thank you so much for your quick response. I hope you don't mind part of the text is in spanish!
Here are the problems:
The way the triggers are set up, the jump to the slide occurs,and that cuts off the rest of the hover triggers. The trigger to change the state is never executed. Changing the order of those two triggers might solve the problem on a short-term basis, but there is a more subtle problem.
If an object has a state named Visited, there are built-in triggers that come with it. They change to the Visited state when a user clicks on the object. If the hover makes the change to the Visited state, you run the risk of the built-in Hover and Visited triggers conflicting with your triggers. A safer method is to use a variable that changes when the user finished the target page, and resets the state when they return to the contents page.
To further avoid danger of conflicts, It is best to custom state names with custom states.
Check out the attached version of your file. I put in a variable, and the triggers to make it function. I copied the Visited state and changed its name to Completed.
Thanks Walt for the assist here and glad you were able to help Bob!
Thanks so much Walt! I'm barely starting to scratch the surface regarding all the little things that Storyline offers, so I guess I should start learning how to use variables. Again, thank you for your help!!
Hi Roberto,
You may want to begin here by reviewing the information about working with variables.
Ashley, thank you so much!! I had just run into a small issue regarding variables, and thanks to that info I solved it quite quickly!
All the best!
Bob
Awesome news Bob - and thanks for letting us know!
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