Problem with Text box with cyrillic text

Hi!

I try to make scrolling panel with some text. Scrolling panel seeems to work Ok, but when I insert text with cyrillic (Russian) letters, part of the text is truncated and instead of  that text, { -sign appears and then the last paragraph duplicated.

Intersting that everything works correct with western (latin) text. I have made screen recording,  but it seems I can not get support - I use trial version of Storyline.I have seen "truncated text

15 Replies
Magnus Nirell

The good news is that this issue has been fixed.

The bad news is that there is no work around.

The fix will be part of the next release (not sure exactly when that will happen).

Janus and George, if you want to verify this fix for us in a new build, send me an email (mnirell@articulate.com) and i will see if i can get you a new install.

Dennis Hall

Hi:

I originally though my issue was with the scrolling pane, however, I now see the same results as the users in this thread.

I am pasting over 5000 characters of text(including spaces)  from notepad (western - Arial - 10pt.) into a textbox.

The result is that teh text is trunctated at about 2880 characters (including spaces) and then it also gets duplicated at teh truncation point (effectively showing me 5760 characters.

Is there a fix to this issue?

Olzhas Zakiruly

Magnus Nirell said:

The good news is that this issue has been fixed.

The bad news is that there is no work around.

The fix will be part of the next release (not sure exactly when that will happen).

Janus and George, if you want to verify this fix for us in a new build, send me an email (mnirell@articulate.com) and i will see if i can get you a new install.


same problem with non-western text. can u make a patch for us?

Janus f

Thanks, Magnus!

>>> Janus and George, if you want to verify this fix for us in a new build, send me an email (mnirell@articulate.com) and i will see if i can get you a new install.

I somehow missed  this. I would like to try a new install. I sent e-mail yesterday and looking forward to try the solution!

Ashley Terwilliger-Pollard

Hi Pavel,

Does the course look as expected within Storyline? Have you checked to see that your LMS can support the Cyrillic text within the menu? You may want to test the course at SCORM Cloud as well, which is an industry standard for testing SCORM Content and see how it behaves there. If you're able to replicate the behavior there, can you share the .story file with us?