Problems entering the test again, after failing on a second attempt

Hello everyone, I have a course with 6 videos, and 6 question banks, to see the next video you must pass the previous test.
That part I no longer have problems, if the test passes the following video is enabled through triggers, the problem lies if the test does not pass.
the question bank has 5 questions that it randomly shows, and it only shows 3 of them, and they only have one attempt, if the first attempt fails, the system returns it to the start menu and resets the result.
but when taking the test again, the same questions already answered appear.
How can i reset the questions?
I leave the link of the project

 

https://360.articulate.com/review/content/4603b5bc-954a-45d1-a16a-2152f35242e4/review

2 Replies
Leslie McKerchie

Hi Giovanni,

Thanks for reaching out and sharing what you are experiencing in your published course.

Without seeing your course set-up, my first thought is to ensure that the trigger to reset the results happens before (above in the trigger list) the trigger that jumps back to the start menu.

If you need us to take a look, please share your .story project file publicly here or send it to me privately by uploading it here. I'll delete it when troubleshooting is complete.