Problems returning to main menu
Oct 19, 2015
This problem feels a little hard to describe, but heregoes:
1. For most of the presentation, the learners work off a main menu to access various categories
2. When they click the last item on the main menu, a submenu appears. When they are done going through the items on this menu, they are supposed to be returned to the main menu, click on a Complete Module button, and go to the exit slides. In fact, you can see the Complete Module button peeking out from beneath the submenu.
3. Instead, after they finish with the submenu, they are taken to what seems to be *another version* of the main menu, with a red x in the upper right hand corner.
4. When I click the red x to close this, the *real* main menu is revealed again, only now that Complete Module button is not there.
If anyone has *any* idea what might be going on, I would appreciate the feedback. The slide properties on the main menu are set to Resume Saved State.
Thank you,
John
5 Replies
Hi John!
I do think it may be best to see what you are working with. Are you able to share the .story file for us to take a look?
The red X is characteristic of a lightbox. Is that what is happening?
Good catch Walt. That is what it sounds like. Hopefully John will be able to pop back in so that we can further assist.
Hey Everyone - it looks like it was a lightbox issue. I adjusted the trigger so that rather than simply jumping back to the main menu it closed a lightbox and that seems to have solved the issue. Apologies for not responding sooner!!!!
No worries John. Glad it was a simple fix.
Way to go Walt!
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