I have a stakeholder that has the latest version of Chrome (see attached) and keeps getting stuck at different areas of my modules. On the attached module she can't get passed the "Meet the Team" slide and layers. The "next" button never shows. No one else is getting stuck but her. Can someone please help me figure this out as soon as possible? This course needs to go live by the end of this month.
I assume by stakeholder you mean someone in your organisation. Has your IT department checked her version of Chrome and its settings compared to everyone else that can get through the module?
We had learners experiencing a similar problem in our organisation and have discovered that Google made a change to a global setting in Chrome which affected our LMS. It might be worthwhile checking if this same setting is affecting you. To fix you go to Google Chrome > Settings > Advanced > Content Settings > Flash > and then ensure 'allow sites to run flash' is switched on. Hope this helps
3 Replies
Hi Kendra
I assume by stakeholder you mean someone in your organisation. Has your IT department checked her version of Chrome and its settings compared to everyone else that can get through the module?
We have other people within our organization that have the updated version and have had no problems.
We had learners experiencing a similar problem in our organisation and have discovered that Google made a change to a global setting in Chrome which affected our LMS. It might be worthwhile checking if this same setting is affecting you. To fix you go to Google Chrome > Settings > Advanced > Content Settings > Flash > and then ensure 'allow sites to run flash' is switched on. Hope this helps
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