I have a user reporting that a slider is getting stuck. I am unable to replicate this.
The user has tested in Chrome and Safari.
Are there any browser maintenance tasks to complete, to solve this issue? I have advised clearing the cache and cookies, as well as verifying the browser version.
Thanks for reaching out and great first steps to troubleshoot the issue! I'm not aware of any current issues with slider interactions getting stuck.
Are there other users taking this course that aren't running into the issue? We'd be happy to take a look at the slider setup and see if we can replicate it on our end. Feel free to connect with a support engineer and they can lend a hand.
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Hi Lynn,
Thanks for reaching out and great first steps to troubleshoot the issue! I'm not aware of any current issues with slider interactions getting stuck.
Are there other users taking this course that aren't running into the issue? We'd be happy to take a look at the slider setup and see if we can replicate it on our end. Feel free to connect with a support engineer and they can lend a hand.
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