Published project freezing up

Anyone from Articulate want to hit me up outside the forum, I can share the project with them.

Maybe it's a cache issue... hmmm.

Hey Ryan!

If you're still experiencing this, feel free to submit a case, including a screen recording, and we'll be happy to take a closer look. Thanks!

Hello,

I seem to be having the same problem Ryan had. One of my published SL projects seems to freeze on menu and submenu slides (slides linked to several other slides). However, I'm not convinced that this pattern is consistent or indicates the problem because it seems to happen randomly in the other lesson I'm working on. When it freezes, I can't move forward without refreshing the page and resuming.

I have seen the issue when publishing to Articulate server AND to my LMS (Mzinga).

Any help is greatly appreciated!

Thanks,

Lindsey

Just to be clear, my freezing is more of a "sticking" ... if I wait, over minute, the Next button or other trigger will *eventually* fire.

Again this is at random points in the project.

Thanks, guys, for the additional details. 

@Ryan, it looks like Jonathan is already collaborating with you on your case, and he's doing more testing. Thanks for working with him.

@Lindsey, if you'd like to submit your own case, please do. You'll have an option to send us a screencast through that link, and if you think you can replicate the issue, we'd love to see it. 

Jonathan rocks!

Agreed