Hi, Julie -- Would it be possible for you to share your file, please, and even some screenshots of the discrepancy you are seeing? I work on a Macbook Pro and I would be happy to test your course on my machine and also on my iPad.
Thank you Leslie for the supported environment link! That's very helpful. Christie, can I privately send you the link to the course? I don't have any macs in my office so I can't send you screenshots. It's behavioral, not visual anyway. One of the issues is that a play button plays all 4 videos that are housed on layers when only one of the play buttons is clicked.
Hi, Julie -- I would be happy to take a look for you! I will be on the lookout for your case and will respond via email after I have had an opportunity to review your file. :)
6 Replies
Hi Julie!
Can you share what you are seeing or experiencing? You mention it's not behaving the same on a Mac, then compared it to viewing on an iPad or Mac?
Please be sure that you are viewing in a supported environment as explained here.
Hi, Julie -- Would it be possible for you to share your file, please, and even some screenshots of the discrepancy you are seeing? I work on a Macbook Pro and I would be happy to test your course on my machine and also on my iPad.
Thank you Leslie for the supported environment link! That's very helpful. Christie, can I privately send you the link to the course? I don't have any macs in my office so I can't send you screenshots. It's behavioral, not visual anyway. One of the issues is that a play button plays all 4 videos that are housed on layers when only one of the play buttons is clicked.
Hi Julie! You can share your .story file privately with Christie here. I would offer, but no Mac for me :)
Hi, Julie -- I would be happy to take a look for you! I will be on the lookout for your case and will respond via email after I have had an opportunity to review your file. :)
Hi, Julie -- Your case (00669461) was received and I will begin testing shortly. I'll be in touch via email as soon as possible! :)
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