Punctuation in Closed Caption

Jan 11, 2018

Hi all,

I'm having trouble with some punctuation in the closed caption (SL-3). The issue seems to be within IE and not chrome. A couple weeks ago there was a suggestion of putting your text into note pad 1st, then cutting and pasting into the cc. It isn't fixing the issue. Can anyone help me get past this?


Thank you all,

5 Replies
Alyssa Gomez

Hi there Dan,

Thanks so much for letting us know what's going on, and I'm sorry for the headaches this has caused you. We are seeing a problem in Storyline 3 in which special characters like apostrophes aren't displayed correctly in the Flash output. Since you mentioned this problem pops up in Internet Explorer, you likely have Flash enabled in that browser.

We're targeting to release a fix for that bug in the next update we release. I'll keep you posted to let you know as soon as it's ready!

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