Question and Answer Details Are Missing From Printed Results
Nov 01, 2016
Hello. I have the issue where the results from a quiz in SL2 will 'print' correctly at the end of the course but if the user exits and then resumes (ie has forgotten to save a copy of the results or an issue with the printer means that they didn't print properly so they need to try again) the results page appears blank. The user has only one attempt to complete the course and can review their answers - they need to be able to print them at any time though - not only upon the first entry to the course - they may not even complete the quiz at one attempt.
I see that this issue was a known problem 2 years ago on the Articulate website...... ("Question and Answer Details Are Missing From Printed Results: You may find that question and answer details are missing from your printed results when the following conditions are true: You completed the quiz and exited the course. You resumed the course and printed your results. This is a known issue. We'll post more information here as it becomes available". https://en-uk.articulate.com/support/storyline/question-and-answer-details-are-missing-from-printed-results)
.......but is there a solution to the issue? - how can i amend my project or report to ensure that the results print option works upon every resume?