Hello. I am having some trouble with the audio on a page that has multiple layers. The audio from the main page keeps playing when users click on the different buttons (tabs), and two different recordings play. How can I fix this? Thanks.
Have you checked the settings on the page (little cog-like icon) you can pause the timelilne of the base layer, this will also pause the audio. Alternatively you could add triggers to the same effect (pause media)
2 Replies
Hi Maria and welcome to Heroes!
Can I have you submit a Support case for this? On the second page you'll be able to upload your file so that our team can take a closer look.
Hi Maria,
Have you checked the settings on the page (little cog-like icon) you can pause the timelilne of the base layer, this will also pause the audio. Alternatively you could add triggers to the same effect (pause media)
Hope this helps
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