I've just republished a project from an old version of Storyline to Storyline 3.
When you get to the quiz you can’t submit. If you close the module and go back in, you get a pop up saying ‘Do you want to resume where you left off?’
If you click ‘’yes’ it takes you back to the page you were on and the submit button still doesn’t work. If you click ‘no’ it takes you back to the beginning of the module and then the submit button works when you get to the questions again.
How can I disable this popup or other wise force people to go through the whole thing just to get the quiz to submit?
What is the Scale/Layout display setting on your machine? If not set to 100%, could you adjust and see if this alleviates the issue with the missing 'Other' option?
Thanks for looking after me and sorry for the attachment hassle! I've tried a single display with no luck. I'm using a trial version of Storyline 3 and I'm waiting to get the activation code through, so I'll have another try when it comes in
Thanks for all your help. I've finally got an activation number for Storyline 3 and I've been through the repair of the software instructions, reinstalled it, tried different monitors as well as 100% views, but the 'other' button is still missing. Any further ideas would be most welcome.
13 Replies
Hi, Philip, and welcome to E-Learning Heroes! ✨
Thank you for reaching out!
You can change the resume behavior in the Player Properties>Other:
Let me know if this works!
Hi Maria
Hope you are well
Many thanks for your help and reply. Unfortunately, my menu does not seem to have the ‘other’ option. See screenshot.
What do you think I am doing wrong?
If I get this sorted, I’ll test the site and see if the problem persists.
Many thanks
Phil Poole
Hi Philip,
I do not see an image/screenshot attached here.
What is the Scale/Layout display setting on your machine? If not set to 100%, could you adjust and see if this alleviates the issue with the missing 'Other' option?
Hi Leslie
Sorry the screenshot did not attach. Let’s hope this one does.
I’m working on a 27” display and have tried various screen setting options, but this menu item does not seem to be visible.
Many thanks for your valuable help.
Best wishes
Phil Poole
Hi Phil,
Are you responding via email? The attachments are not making it through to the forums.
Please click 'View' vs. 'Reply' when you get this reply to include your image via 'Add Attachment' in your reply:
Hi Leslie
Really sorry - I was replying via email. Hope this is better.
Best wishes
Phil Poole
Thanks, Phil! I got the image this time.
You mentioned that you're using a 27" display and tried various display settings.
Is this a secondary display? If so, do you experience the same issue with a single display?
If you're still running into difficulty, I'd recommend a repair of your software installation.
Hi Leslie
Thanks for looking after me and sorry for the attachment hassle! I've tried a single display with no luck. I'm using a trial version of Storyline 3 and I'm waiting to get the activation code through, so I'll have another try when it comes in
Best wishes
Phil Poole
Sounds good, Phil. The trial is the full software version minus a serial number, so when you get a chance, I'd recommend the following:
Thanks Leslie
I'll have a go when I get my activation number.
Hi Lesley
Thanks for all your help. I've finally got an activation number for Storyline 3 and I've been through the repair of the software instructions, reinstalled it, tried different monitors as well as 100% views, but the 'other' button is still missing. Any further ideas would be most welcome.
Hi, Philip.
I appreciate your patience while answering our questions and attempting a few troubleshooting steps!
I went ahead and opened a support case on your behalf, so you should hear from our team soon via e-mail.
Thanks Maria
You're a star!