11 Replies
Leslie McKerchie

Hi Anthony,

Thanks for reaching out and letting us know what you see with your Quick Access Toolbar. By persist, I assume you mean remain available in the software.

I just added some items to my Quick Access Toolbar and opened different projects, and they remained.

I also rolled back an update, then updated again, and they remain as well.

So, it's remaining intact for me.

Are you working locally on your software and project files?

Diana Myers

@Leslie - I'm not sure if you ever heard back from Anthony, but I've noticed that my Quick Access Toolbar (QAT) doesn't persist after I update SL360.

This isn't the first time it happened, but at least this time I have screenshots to explain it.  Back in January, I customized my QAT in SL360 v.3.24.17733.0.  While I haven't used SL360 in several months, after the most-recent update, I noticed that my QAT is gone again in v3.30.19518.0.  

Please let me know if there's anything else you need from me to help research this.  Thanks in advance for your help!

Todd Johnson

In general, I love the tool. This particular bug seems to make the QAT feature pretty useless if you can only use it while your project is open. Recreating it every time defeats the purpose of having a shortcut. But I also appreciate that you guys roll out fixes pretty often so hopefully this will rise in the backlog at some point. :) 

Katie Riggio

Greetings, all!

I'm excited to share that we fixed the issue where the Quick Access Toolbar settings would not save. Here's how to update Storyline 360 to see all the recent enhancements and fixes.

If the problem reappears, please record a Peek 360 screencast for me and I'll be happy to help!