Quiz bank questions not displaying the custom template
Nov 06, 2023
By
Sarah Shoop
I have a quiz bank with a custom slide format: 
When it draws from that bank, it removes all of the formatting:
I am not sure if this is a setting somewhere that has the wrong configuration. I did not publish this file as HTML or SCORM file, but in the 360 Review site this is what it shows. Unfortunately, I would not be able to attach the story file.
1 Reply
Hi Sarah!
Sorry to hear that your quiz slides are losing format after pulling from a question bank!
It would be super helpful to take a closer look at the project file you've built so far. If privacy is a concern, you're welcome to share the .story file privately with our support engineers. They would be willing to sign an NDA as well. Also, we delete customer files from our system as soon as troubleshooting is complete!
In the meantime, have you tried performing a repair of your Storyline 360 installation to see if that improves the behavior?
Looking forward to hearing from you!