Quiz locking up
Jan 12, 2015
By
Nicole Bell
Hello! I have a question about my quiz locking up-
I have a quiz after each section of my course. When starting the quiz, there is a layer that pops up first stating the directions of the quiz for the user. If someone clicks "submit" before the layer is done playing, the whole quiz locks up and the user cannot take the quiz. The screen is stuck on the layer and the layer will not go away (I have set it to go back to main slide when timeline ends).
Any information on the issue would be appreciated!
Thanks so much! Nicole
11 Replies
Hello Nicole!
Is this happening in preview, or in the published mode? Please make sure that you are testing any published content in its intended environment. Do you have a file we can look at and test?
Please also confirm that you are working locally as described here.
Hi Emily,
Yes, I have played the course in its intended environment. I can send you a file. Please let me know where I can upload/send it.
I am working in the latest version of Storyline 1.
Thanks!
Nicole Bell
Hello Nicole,
You can add the file here by using the add attachment button. Also, if you use the "reply" button in the email, your email signature will appear in the post. you can edit your post to remove this. You can avoid this by clicking on the title of the post.
Thanks, Emily! I appreciate your help.
I have attached a zip that contains the quiz question only. If you click "Submit" before the speaker finishes the audio, the whole course will lock up.
Thanks! Nicole
Nicole,
Could you share a copy of the .story file?
It is attached! Thanks!
Hello Nicole,
It would be the Storyline file, ending with .story. The one attached is a .swf file.
Sorry! You meant the source file... got it! Take 3!
Hello Nicole!
When the "please submit an answer" feedback slide appears, it is default to Pause the timeline of whichever layer is showing. You can see this behavior by adding the seekbar into the player for a test preview. When the seekbar is active, you can simply click the play button after the "submit an answer" layer is closed. Unfortunately there is not way to modify this layer as it is built into the player.
What you can do to avoid the users getting stuck after this layer disappears, is to set the "untitled Layer 3" to "resume saved state" when revisiting in its properties. This way the layer will atutomatically restart after the submit button is hit and the please answer feedback is closed.
Attached is an updated file. Let me know if this helps!
It works! I cannot thank you enough! That really helps me out :)
Have a wonderful day!!
Glad to help!
This discussion is closed. You can start a new discussion or contact Articulate Support.