As soon as I add the results slide and test it in the preview everything shows correctly. But when I publish it, the user result shown is 0% even with correct responses. After that, when I try to run the preview again it won't work either.
I've tried building the results slides from scratch, use an existing template, delete the slide and add again, I've checked the variables, but nothing seems to solve the problem. The strangest thing is that I follow the exact same procedure within a different file and everything runs perfectly.
Any sugestions or ideas would be highly appreciated. I'm running out of time.
1 Reply
Hi Paola!
I see that you've reached out to our Support Engineers in a support case, and my teammate, Mark, has been helping! Great call.
It looks like you're still troubleshooting to see what the fix is. I'll follow your case to see what does the trick!