Hi, Karen -- Thanks so much for reaching out, and sorry to hear of your troubles! May I ask if you are finding the same behavior when you test your course in the intended environment or where it will ultimately be accessed by your learners? Please see this article for additional details, and if issues persist, please take a look at these troubleshooting options to see if you find improvement.
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Hi, Karen -- Thanks so much for reaching out, and sorry to hear of your troubles! May I ask if you are finding the same behavior when you test your course in the intended environment or where it will ultimately be accessed by your learners? Please see this article for additional details, and if issues persist, please take a look at these troubleshooting options to see if you find improvement.
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