Hello, Cyn! Sorry you're hitting this snag! Let's narrow down why this is happening:
* Are both files saved to your local hard drive?
* Does this happen with any Quizmaker '13 file, or just this one in particular?
Have you tried repairing Storyline 3?
The quizmaker file is saved to a hard drive - the storyline file doesn't exist because it's just new and being imported "in" to.
It happens with almost 100% of our quizmaker13 files.
Repairing storyline is something our IT department would have to do - I can give that a try - but it's everywhere across a lot of designers - we will phase out Quizmaker 13 type products but it's not easy when you have to start from scratch each time.
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Thanks so much for those details, Cyn. In that case, I'd like to put you in touch with our Support Engineers so we can do some further digging. I'm going to open a case on your behalf, so keep an eye out for an email from our team soon!
3 Replies
Hello, Cyn! Sorry you're hitting this snag! Let's narrow down why this is happening:
Hello, Cyn! Sorry you're hitting this snag! Let's narrow down why this is happening:
* Are both files saved to your local hard drive?
* Does this happen with any Quizmaker '13 file, or just this one in particular?
Have you tried repairing Storyline 3?
The quizmaker file is saved to a hard drive - the storyline file doesn't exist because it's just new and being imported "in" to.
It happens with almost 100% of our quizmaker13 files.
Repairing storyline is something our IT department would have to do - I can give that a try - but it's everywhere across a lot of designers - we will phase out Quizmaker 13 type products but it's not easy when you have to start from scratch each time.
C
Cynthia "Cyn" Liggett
Architect Manager - Culture Ambassador - Innovation Advocate
Workforce Effectiveness - Learning Solutions - Strategic Solutions
E: Cynthia.Liggett@UHC.com P: 952.205.0742 M: 612.799.2722
■ Integrity ■ Compassion ■ Relationships ■ Innovation ■ Performance
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Thanks so much for those details, Cyn. In that case, I'd like to put you in touch with our Support Engineers so we can do some further digging. I'm going to open a case on your behalf, so keep an eye out for an email from our team soon!
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