Reasons why Information may be showing on multiple layers

Hi there, John!  Thanks for checking in.  I would check out the layer properties:  Do you have this set up to "hide other layers" for each of those layers?

Hi Crystal,

            Thanks for responding and with your help with this you were right I sorted it through the layer properties and hid base layer objects.

Much appreciated what a great community have a great day

john

Awesome, John!  Glad to help, and thanks for the kind words.  :)

FYI, the ticks relate only to editing, not viewing.

Hi Guys,

Similar issue... 

I've created a page in Storyline 2 with 6 layers.  When I preview it, everything looks great.  Layer 1 runs, fades out, then Layer 2 automatically fades in.  It then runs, fades out, and Layer 3 fades in. Etc.  However, when I click the pause button while previewing, it seems that the timeline is somehow still running behind the scenes and the layer fades out after a short time, even though the page's timeline isn't moving.  Know what I mean?  Then, another of the layers unexpectedly shows up.  Something's off...

I have the trigger set for each layer to appear when the timeline reaches a certain point.  See the attached images and please let me know what you think.

Many thanks,

Corey K.

Try setting the pause timeline of baselayer when a layer starts and then when it hides the timeline should resume

Thanks, Wendy.  So, it sounds like you're recommending creating a new trigger for the base layer.  OK, so when I do that, the Action is "Pause timeline", the Timeline is "This slide", but then I'm not sure what to select for the "When".  

I really don't want the timeline to stop when the new layers come in, I just want the page to actually pause if the user does decide to pause.  Whaddya think? 

No Corey not a trigger an option checkbox on the slide layer properties - just give it a go and see if it behaves how you want.

I really appreciate your suggestion, Wendy, but it acted even weirder when I selected "Pause timeline...".  Maybe the folks at Articulate Storyline can provide a suggestion.  

Again, I'm just looking for the right settings for a page to run, and pause appropriately (if a user should decide to pause),  when it has multiple layers that don't require the user to do anything - just watch and listen.  I just want the different text and images to appear at the right time, replacing the previous ones, following the page's audio narration.  In the current configuration, everything looks and runs right.  It's only when I previewed and hit "Pause" when it "misbehaved", and is still doing so

I've attached a few more images so you can get the full story.  Let me know if there's anything else you need to solve this one.

Many thanks,

Corey

Hey Corey,

I'm sorry you've hit this hiccup and I'm happy to help! Thanks a bunch for sharing those screenshots here with us, and for including all those details.

Would you mind also sharing your .story project file so I can take a closer look first-hand? 

Thanks again!

Hi Ali,

Sure.  I've attached it here.  The page with the layer issue is the 7th page in the first scene (entitled "Our Approach to CBP Enhancement Training").

Note:  I've started using a course that I created earlier this year as a "template" for this one, so the course is definitely a mixture of the two, and a work in progress.  This page that you'll be looking at doesn't have narration yet, but I put in estimated timing for the layers to appear based on the narration script.  As you'll see, I created the 6th page is a duplicate of that page today, but the builds were assembled without using layering, as a potential alternative.

Let me know if you have any questions and thanks for your help!

I look forward to your comments,

Corey

Let me know if you received that file, Ali.

When I'd attached and sent it, I received an error message after a little while stating, "Error.  The request could not be satisfied.  This distribution exceeded the limit on bytes per second".  Now it looks like it might have worked, though.  

Hey Corey,

Thanks so much for sharing your file with me here- no worries, I was able to download it!  

The way you've set this up, that pause button is controlling only the base slide. 

There are two options here that would give you the use of that pause button throughout the slide:

1. Combine all your layers onto the base layer. You can set it up so that each picture starts and ends at different places in the timeline like this:
   
   
   Then everything would share the same timeline.
2. Enable Pause Timeline of Base Layer. You'll need to reconfigure your triggers a little for this one, as this will show each layer's timeline individually. 

If you want to keep it all based in one uniform timeline, I would recommend going with the first option in this case.

Hope that helps! 😊

Thanks very much for getting back to me on that, Ali, and I'm glad you received the file.

I like the idea of having everything on one timeline.  So, you said, "Combine all your layers onto the base layer."  That sounds good.  Can you just guide me as to how to do that?  Is that different from what I did on the 6th page of the course that I shared, where the image/text builds were assembled without using layering?

Thanks for your time,

Corey

That's exactly it, Corey! Simply drag the objects in the timeline to the point you'd like them to appear, and shorten the length to where you'd like them to end.

Then you can add entrance and exit animations to each object to get that fade in/fade out effect. 

Let me know if you have any more questions!

So, to best achieve the effect that I'm looking for, Ali, it sounds like you're recommending that I don't use layers, rather timing everything's appearance on one page via the timeline.  Correct?

Yup! That's the way I would go about it, Corey.

The beauty of Storyline is that there's usually more than one way to accomplish something- so other members of the community may also chime in here with other ideas! 

Ok, got it, Ali.  Thanks.  

I had thought that layering might be the better way to go, but I'm totally fine with just timing everything to appear on-screen the other way [which I'm more familiar with anyway].  I appreciate your time and input!

Best,

Corey