I'm trying to create a simulation in SL360. When I view the project from Insert Slides the screen I recorded slides off to the left and the rest is a black screen. Does anyone know how I can fix this issue? I have included a screen print of the issue.
1 Reply
Hi Gwendolyn and welcome to the E-Learning Heroes Community! 🎉
I'm sorry that you are experiencing this issue with your project. Happy to help!
Here are a few article that can assist you with recording screencasts:
I would recommend checking Step 3 to see that your sizing and position of the recording area align with what you are looking to capture.
I also recommend that you follow the step-by-step instructions in this article for inserting screen recordings into your course.
If you are still having trouble, we'd be happy to have our Support Engineers take a look at your .story file privately in a support case.
Hope this helps!