I'm importing Storyline 3 presentations as SCORM content to Canvas to be displayed within a Canvas page rather than as ungraded assignment (I use them to deliver the content of the course). The thing is that the presentations are showing perfectly on my my computer (using any Internet browser) but aren't on my mobile phone - showing a vertical black frame around the presentation itself. Any idea I can remove that black frame? Do you think it's a Canvas issue or Storyline?
Hi Belén! Thanks for the screenshot - it definitely helped me to understand what you're seeing.
Storyline is using the responsive player, and it looks like it is in portrait orientation. The Storyline course is still contained within the Canvas interface, so it doesn't have a lot of room for your content.
Are you able to have the Storyline course launch in a new window independent of the Canvas interface? You can choose that option in the Player Properties pane:
A little late to the party, but did you find the way to remove that awful frame from Canvas LMS? I am having the same issues and can not find how to. The only thing that works is hosting the Articulate Storyline course elsewhere and embedding it in a page in Canvas but then you would not have reporting.
I think this is not a problem with Storyline, but I guess is on Canvas LMS side.
7 Replies
Hi Belén! Thanks for the screenshot - it definitely helped me to understand what you're seeing.
Storyline is using the responsive player, and it looks like it is in portrait orientation. The Storyline course is still contained within the Canvas interface, so it doesn't have a lot of room for your content.
Are you able to have the Storyline course launch in a new window independent of the Canvas interface? You can choose that option in the Player Properties pane:
Let me know if that option works for you!
Thanks so much for replying, Crystal!
That option doesn't work for me at all, as what I'd like is to have the presentation embedded in the same page the text is.
I've asked Canvas about this too, so hopefully they will get back to me soon.
In the meantime, any other suggestion would be welcome :)
Thanks again!
Belén
Hi Belén,
As an alternate option, the vertical black frame around the presentation can be removed for mobile devices.
For more information please find the attached zip file.
Regards
Syed
Hi Syed!
I really appreciate your help with this (and the screenshots you attached). I've just tried to do that but it's not working, black frame remains! :(
Belén
Hi Belén,
Thanks for the reply.
If possible please share the source or output file so that will have a workaround and get back to you.
Regards,
Syed
Here it is an example of the presentations!
Thank you SO much!
Best,
Belén
A little late to the party, but did you find the way to remove that awful frame from Canvas LMS? I am having the same issues and can not find how to. The only thing that works is hosting the Articulate Storyline course elsewhere and embedding it in a page in Canvas but then you would not have reporting.
I think this is not a problem with Storyline, but I guess is on Canvas LMS side.
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