I downloaded a trial version of Articulate 360 2 weeks ago. I just received my serial number but don't know where to enter the serial number in my profile/Dashboard.
If you received a serial number that sounds like you may have gotten the perpetual version of Storyline? If so, not to worry you can download that version of Storyline here.
Also, not to worry there is some compatibility between Storyline 3 and Storyline 360, so projects you created there can be opened in Storyline 3. You can read a bit more about that here.
If you have any other questions about your license and what was purchased, our Customer Care team is happy to check into that! You can reach out to them here or email biz@articulate.com.
1 Reply
Hi Celine,
If you received a serial number that sounds like you may have gotten the perpetual version of Storyline? If so, not to worry you can download that version of Storyline here.
Also, not to worry there is some compatibility between Storyline 3 and Storyline 360, so projects you created there can be opened in Storyline 3. You can read a bit more about that here.
If you have any other questions about your license and what was purchased, our Customer Care team is happy to check into that! You can reach out to them here or email biz@articulate.com.
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