replacing picture naming issue

May 22, 2019

I often rename my picture objects from the default 'pic' to a name that describes the picture.

If I later replace that picture, the actual file name 'xx.jpg' doesn't change to the new picture. The original picture file name is preserved although the changed picture shows.

Is there any way to avoid this besides keeping the original list of Pic 1 Pic 2 etc?

45 Replies
Alyssa Gomez

Hi Charles!

Thanks for letting us know what's going on. I tried recreating your steps in my own file. Does this screen recording match what you're seeing?

Which part of the image name does not change on your side, 1 or 2? 

Also, let's be sure we're using the same version of Storyline 360. The latest version is Storyline 360, 3.27.18822.0. Are you using that version?


Charles Radanovich

I am using 326.18601.0 - I haven't updated to the latest because I'm in the middle of a project.

This behavior has been the same for as long as I can remember.

I would expect to have to change the #1 label, but I wish the #2 label would change to accurately show the name of the picture file. It doesn't. 

If you replaced the picture called Hiking.jpg with Skiing.jpg, #2 would still be listed as Hiking.jpg.

The only way I've been able to avoid this is to isert the picture as new,  but that means sizing it to match, rebuild any triggers, states etc. Not practical in most cases.


Leslie McKerchie

Hi David,

Thanks for reaching out and sharing that you are running into a similar issue.

I took a look at the case Charles worked with our team on and it seems that he was unable to replicate the issue in a new file.

What version of Storyline are you currently using when you are running into this issue?

Charles Radanovich

Hi Leslie & David,

Since my exchange about this problem 3 months ago, I have found that if the picture I'm replacing has had effects applied like drop shadows and states, the file name won't change. If I replace a picture that has not had effects/states applied, the name changes correctly.

Ren Gomez

Hi Charles,

Thanks for jumping back into this discussion and letting us know you've come across this bug where replacing an image after the original image has been edited will not update the name in the timeline. We have reported it to our team, and continue to keep an eye on it to evaluate how many customers are impacted and what impact it has on courses.

Here's some more detail about how we tackle bugs. I'm sorry that I can't say if this issue will be fixed, but you're in the right place to stay updated on this bug's progress. 

Laura Dodds

Hi! I'm also running into this issue, and it's becoming a bigger issue with larger courses I am creating. 

I have been updating assets in the media library to newer versions. However, when I have made this update, it has changed every asset that I had replaced with different images to this new one! I'm guessing it's because when I replaced the image in the first place, it kept the same filename in the timeline so still thinks it's the original image and not the replaced one. 

Very frustrating as I'm going to have to go back and replace everything again now!

Charles Radanovich

Hi Laura, I feel your frustration.

If I'm understanding you correctly, you had replaced multiple images in a project with other images from your Media Library, but the file names didn't update in the project timeline. So you ended up with a lot of images that looked correct, but they all showed the same timeline name.

When you later made edits in your media library to the file with that name, ALL the images in your project were changed to the updated image since the program hadn't updated the file names earlier.

I just tested image replacing in an older file which once had the same problem and now it works properly. I'm not sure when they fixed the original problem I described above.

Was your project made more that 5 or 6 months ago? Perhaps before they fixed the issue?

I'm not sure how you could work around your problem at this point other than reimporting importing the images into your project. A 'replacement' of the image should now change the name in the timeline and show the correct image from your Media Library.

Good luck,

Laura Dodds

Hi Charles,

Yes exactly, You have described it so much better than I did! 

This is a project I started a few weeks ago so definitely not old in any way. But as you said in a previous comment, it does only seem to be on images that I have applied states or effects to, but for me and what I'm replacing - that's everything!

I'm basically setting up 3 or 4 templates which use the same kind of layout (to keep navigation consistent across courses/areas), but I want different themes on each to easily distinguish what kind, of course, you are in - and so have created different colour buttons which I just want to replace out on the varying templates. 

Yes, I've done a manual replacement for one of the templates, and now I'm seeing whether duplicating the projects and then swapping out the assets will help in anyway at all.

It's just a little frustrating as you'd think replacing an image would actually replace it, and this isn't so much of a problem if you're just creating 1 or 2 courses, but I'm using this as a base for courses going forward and will be updating and changing this "master" template as necessary and don't want to find down the line that I've got to then reimport everything again.

Thanks for your reply!


Jason DeVincentis

I am also running into this same bug, very annoying.  I had to redo my slide by deleting the pictures, re-adding them and all the triggers.  I was then able to duplicate the slide and change pictures to get the desired results.  I will, however, need to go to each slide to add states again to the images.  This seems like an awful lot of work just to maintain a file.  I am on the latest release of Storyline 3.

Ren Gomez

Hi Jason,

I'm sorry you're running into this bug as well! I've tested and confirmed that this exists in Storyline 3 Update 10.

I've reported it to my team and will be sure to share the details and the frustration you're running into. While I don't have a timeframe for a fix, you're now subscribed to this discussion and will be updated with any progress.

Emma Brown

Hi, I have this issue with image names:

  1. Renamed Dog.png to Cat.png in Windows 10 file explorer (this image had not yet been used in Storyline).
  2. Inserted Cat.png into Storyline 3 (updated July 2020)
  3. File name in Storyline appears as the old name Dog.png


  1. Made a copy of Pony.png in Windows 10 file explorer 
  2. Renamed the copy Horse.png in Windows 10 file explorer
  3. Inserted both images into Storyline
  4. Both images appear as Pony.png
Jennifer Clarke

This also happens with video files - I renamed several videos and the updated names do not show int the #2 position above. In fact, even after deleting a video with 'long name', therefore no longer in the media library, saving my project file with a new name, then inserting the same video with its new name 'short name', the video still appears with the "long name" name. Very frustrating, because it has to do with versioning.