Hi! I published a Review 360 link for a storyline file. The resources tab will open and download via PC but will not download when we test the mobile version. Halp!
I'm sorry to hear you're experiencing this issue. I'm happy to help troubleshoot and would like to start with a few clarifying questions.
What version of Storyline are you using? We're currently on Build 3.68.28887.0.
Does your course use the classic or modern player?
I'd be happy to take a look at your file to investigate this further. You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete.
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Hi Edie,
Welcome to the E-Learning Heroes community!
I'm sorry to hear you're experiencing this issue. I'm happy to help troubleshoot and would like to start with a few clarifying questions.
I'd be happy to take a look at your file to investigate this further. You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete.