Hi, I've create a course where the last slide has an EXIT button with "exit course" trigger when the user clicks on it. Then I've published the course for web but the resume option is not working neither if I set "always resume " nor "prompt to resume" on restart. Why is this happening?
5 Replies
Hello Alessio,
Where are you viewing the course? Review 360? or on another site?
Review 360 will always restart.
Hi Ron, no I publish the course for web.
Hi, Alessio.
Thank you for reaching out!
We're happy to investigate what's happening in your course. Are you comfortable sharing your .story file either here or privately through a support case?
Hi Maria,
I've submitted a support ticket.
Thank you, Alessio!
I see you're working with Matthew, so you're in great hands!
Please reach out through the case if you have additional questions.