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JerremDavies's avatar
JerremDavies
Community Member
4 years ago

Retry quiz button not clickable upon return from review quiz incorrect answers.

Hi All,

I have a 5 question quiz and results page with custom pass/fail screens. On the fail screen I have review results (incorrect only) and retry quiz (whole quiz).

My issue is that when the learner returns from the quiz review, my retry quiz button is there, the courser shows the button as clickable, however the hover state is not triggered and the button is actually not clickable. I have tried to trick it with a short delay on the timeline and fired a state change from disabled to normal when the user clicks review quiz, I'm now out of ideas. 

Also I am finding the quiz review to be unstable, when the learner clicks the cross the incorrect banner intermittently moves to the next incorrect slide or hides the incorrect banner layer forcing the learner to click my custom submit button or the built in next (which I have removed for all other slides) to continue to the next incorrect slide.

I hope that makes sense and someone is able to assist.

Thanks!

  • BeccaLevan's avatar
    BeccaLevan
    Community Member

    Hey there, Jerrem!

    Thanks for reaching out and sharing these details. I'd love to help outsmart this retry button with you!

    Are you comfortable with sharing your .story file in this discussion? If you prefer, you can share it with me privately here, and I'd be happy to dig in deeper! 

    Staying tuned for your response so we can troubleshoot together!

  • JerremDavies's avatar
    JerremDavies
    Community Member

    Hi Becca,

    Thanks for helping!!

    I have shared the file privately as its internal information.

    Looking forward to your findings!

  • This is the closest thread I could find related to a first-time issue I'm having, so I thought I'd try asking here.

    I have a multiple choice, 4 option quiz question with shuffled answers. When users review their quiz, the 4th answer, regardless if its correct, regardless of the shuffle order, always shows as if it's in the Hover state. I removed the initial slide and rebuilt it completely from scratch again, and the issue presists. Any ideas?  

    • WendyFarmer's avatar
      WendyFarmer
      Super Hero

      Hi Glenn

      if you can share the .story file or just that slide it will be easier for someone to take a look and help you.

  • We found a quick fix by removing the "Shuffle questions" option, but that's not ideal. Give me a little time to unbrand the material and I'll attach a copy for forensics. :-)

  • Thanks for sharing, Glenn! We'd love to take a look at your file when you have the chance! :) 

    Have a great afternoon!